General information

Position description

Profile

IT - Network Support

Position title

Network Technician

Contract

Permanent Contract

Contractual hours

Full-time

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This is an exciting opportunity to join our IT Department based in Norwich. This is an essential support position providing an active and practical resource providing support for 24/7 onshore and offshore operations for a UK Operator. The role will manage and support a variety of systems, working daily to troubleshoot, monitoring your environment, installing, configuring, cabling and labelling, seeing jobs through from start to finish.

Strong practical network skills rooted in IP are essential, along with hands-on firewall, security and VoIP experience. You will need to be flexible in your approach, seek opportunities for continual improvement and think outside of the box to comply with all relevant cybersecurity guidance and regulation. The role will work with and support members of the Group Network Team based in Paris and support from various UK sites.

This is a full-time role based out of Norwich with frequent travel to UK Operational sites including offshore assets. You may be called on for out-of-hours business critical events and form part of an on-call rota.

Key Responsibilities Include:
• Assist in the design, implementation, and management of network infrastructure to ensure optimal performance and security.
• Use the Perenco IT Helpdesk system to receive requests and carry out troubleshooting and changes to the network in line with Perenco Group methodology.
• Configure and maintain network devices such as routers and switches
• Monitor network performance and troubleshoot issues to ensure minimal downtime.
• Liaise with Group Network and IT department for 3rd line escalation.
• Liaise with WAN service providers for installations and issues.
• Ensuring assets are recorded correctly in our Equipment database.
• Managing backups and spares.
• Testing and performing recovery.
• Maintain accurate documentation of network configurations, changes, and procedures.
• Supporting the offshore Telecoms team with equipment failures and replacement preparations.
• Preparing equipment for shipping offshore.
• Liaise with Telecoms team regarding radio links between sites which carry the network.
• Provide technical support and guidance to end-users and other IT staff.

Salary range

Competitive

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Requirements:

Qualifications:
• Cisco CCNA or higher
Experience:
• Proven experience as a Network Technician or similar role.
• Strong knowledge of network protocols, routing, and switching.
• Experience with network security practices and technologies.
• Proficiency in configuring and managing Cisco network devices.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

Personal Attributes:
The ideal candidate will be self-motivated, have an excellent work ethic, be focused and meticulous. Flexibility is essential, an ability to think out of the box and push their ideas forward. They need to love what they do, be curious with each issue and strive to find the best solution. This a very practical role, the more hands on the better!

Benefits:
At Perenco we value and reward our people, offering competitive salaries and a wide range of benefits including:
• Discretionary Bonus
• Private Medical Insurance & Dental Cover
• Flexible Benefit Allowance
• Life Assurance
• Excellent Pension Provision
• 25 days holiday + bank holidays
• Flex Days
• Profit ‘Units’ Sharing Scheme

Position location

Job location

Europe, United Kingdom, Norwich

Precision

Candidate criteria

Education level

Other

Experience level

4 to 10 years